Frequently asked questions
What is the return policy?
We offer a 14-day return window from the date you receive your order. To be eligible for a return, items must be unused, in their original packaging,
and accompanied by proof of purchase.
For return requests, please contact our support team at ShopCrattico@gmail.com.
When will I get my order?
Orders are typically processed and dispatched within 1 to 3 business days. Once shipped, delivery within the United States usually takes 5 to 10 business days.
You will receive a tracking link via email as soon as your order is on its way.
Where do you ship to?
Currently, we ship exclusively within the United States. All orders are processed and shipped locally from within the US to ensure fast and reliable delivery.
How much does shipping cost?
We offer standard domestic shipping across the US for a flat rate of $4.99.
Enjoy free standard shipping on all orders over $129.99.