Shipping policy

Thank you for visiting and shopping at CRATTICO. The following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option	Estimated Delivery Time	Price
Standard Shipping	3–10 business days	$4.99
Free Shipping	5–10 business days	Free for orders $129.99 and up

*Delivery delays can occasionally occur due to customs or high seasonal order volume.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information will normally become active within 24–48 hours.

Customs, Duties, and Taxes

CRATTICO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Lost Packages

CRATTICO is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim or reach out directly to our support team at ShopCrattico@gmail.com with photos of the damaged goods so we can assist you.